About the Director
Caleb Branch has been with Blount County 9-1-1 since January 2014. Previous to his tenure at Blount 9-1-1, Caleb is a paramedic, having worked in EMS management, as well as is a former dispatcher.
Caleb holds an Associates of Science in Criminalistics from Faulkner University in Montgomery, an Associates of Applied Science in Emergency Medical Services from Southern Union State Community College in Opelika, a Bachelors of Science in Emergency Management with a minor in Public Safety Communications, a certificate in Human Resource Management from Jacksonville State University, and a Masters in Health Administration from the University of Alabama at Birmingham. Caleb is a Nationally Registered Paramedic, a Critical Care Emergency Medical Transport Provider, an Alabama Association of Emergency Managers Advanced Level Emergency Manager and holds the Emergency Number Professional certification through the National Emergency Number Association.
While in high school and part of college, Caleb was involved in Civil Air Patrol and rose to the rank of Cadet Chief Master Sergeant. During his time in CAP, Caleb deployed on several search and rescue missions, located three downed aircraft, and was deployed as a part of a communications unit during Hurricane Ivan. Caleb is a General Class Amateur Radio Operator (KI4PSG).
Caleb is married to his high school sweetheart who practices optometry locally. In his spare time, he enjoys hiking, kayaking, and spending time with his family.
About the Operations Manager
A native of Blount County and graduate of Oneonta High School, Neal Brooks began working in public safety as a volunteer with the Allgood Fire Department in 1994. While in school at Wallace State in Hanceville, Neal worked as a dispatcher at Hanceville Police Department and then Blount County 9-1-1. Following paramedic certification completion, Neal worked as a paramedic for Blount EMS full-time for eleven years. In November of 2011, he accepted the position of Communications Supervisor at Blount County 9-1-1. Neal is a NENA certified Communications Center Manager (CMCP) and has also achieved the designation of Emergency Number Professional (ENP).
About the GIS Technician
As a graduate of Cleveland High School, Rachel Morrison attended Wallace State Community College in 2009 and received her Associates of Science in Drafting and Design Technology. After being named to the All-Alabama Academic Team in 2012, she received a scholarship to Troy University. There, she worked with the Forest Service and the Troy University Archaeology Department utilizing GIS. She received her Bachelors of Science in Surveying and Geomatics in 2014. Rachel accepted the position of GIS Technician at Blount County 9-1-1 in December of 2014..